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Here at Next Play Hoops your customer satisfaction with all of our products is always our number one priority. However, due to the nature of our products being digital goods that are delivered via internet download, we do not offer any refunds.
If you are having any issues with the downloading process of your eBooks, please contact us at firstname.lastname@example.org or you can also use the contact us page. Refund requests made after you have downloaded our products are handled on a case by case basis.
For any additional questions, please contact us via email or at the contact us page. We'll get back to you as soon as possible!